Frequently Asked Questions

The MWC Doha 2025 event is a paid event. Please see details of the various passes you can purchase here.

Any invited attendees should register using the code provided to ensure that your pass is activated with the right levels of access to programmes and areas within the Event venue.  

All attendees must register to attend the event, and all registrations must be completed online, before arriving at the venue otherwise you may be refused entry. To start your registration please visit GSMA’s registration website.

Yes. The minimum age required to attend the event is 16 years of age however GSMA acknowledges that there may be certain circumstances in which an attendee has to bring an individual younger than 16 years of age i.e. a minor. Should an attendee be required to bring a minor to the event they must request approval from GSMA (approval is at GSMA’s sole discretion) prior to entering the event (please click here to submit the form).  The approval process can take up to 72 hours and any onsite requests may significantly delay your entry to the event, so you are encouraged to make all requests in advance.   The approval process can take up to 72 hours and any onsite requests may significantly delay your entry to the event, so you are encouraged to make all requests in advance.  

Before deciding to bring a minor to the event, attendees should be aware that the event environment may not be suitable for all minors due to:  

• Large crowds 
• Loud noises and music 
• Significant visual stimulation (including bright lights, large screens and demonstrations)  

Should you decide to still bring a minor to the event GSMA are committed to providing you and your minor with a safe experience.  

All attendees that bring a minor to the event, must always accompany the minor and shall be responsible for ensuring both the minor’s safety and the minor’s compliance with all rules and regulations, including all health and safety protocols. Attendees are asked to help maintain a professional, disturbance-free environment. For safety reasons, minors are not permitted entry to the event venue during build-up and dismantling. No exceptions are provided.  

If you have forgotten your password, you can reset it by visiting the registration website, clicking on the "Sign In" button and then the "Forgot Password" link.  You will receive a password reset email

Please check your junk / spam folders for the email if you did not receive it.

There are many factors as to why emails may not be received and may be down to the individual mail server settings or the spam filtering used by your company. Please check your spam folder and contact the IT department of your company to ask them to whitelist [email protected].

You can opt to add an additional email address during the registration process, or you can log back into your registration account and update your Contact Information

You will receive copies of your registration emails (except password reset or visa support letter) to this additional address.

Log in to your registration account and click 'Contact Information' to edit your personal information. Please note, your Primary Email Address cannot be changed. Contact the Registration Team at [email protected] if you need additional assistance.

If you see an error message saying that your account is locked, please contact [email protected] 

Check the error message when applying your code.  The code may have expired, or it may be a code that can only be used in certain circumstances such as upgrades.  If you are still having problems, please contact the person who sent you the code for assistance.   

If it is confirmed that your code is valid, please contact the GSMA team at [email protected]. 

A valid email address is required to register for MWC.  If you do not use a valid address, you will not receive any invitations, confirmation of your registration, visa support letters, password recovery and other important registration emails.

You can only register in full for your own pass. All attendees MUST register/log into their account and provide the mandatory personal information required. Attendees will be refused entry to the event if this information has not been provided before they arrive at the event venue.  

If you have been confirmed as a speaker at the event, please check with the person who confirmed your attendance, for details on how to register.  

If any of your information has changed, just log back into your account and edit the Contact Information section. Please note, you will not be able to change your email address.  

GSMA do not provide registration desks at the event venue and so anyone needing to register onsite would need to use their own mobile device. 

Registrations can be made until the closing date / time of the event however, to speed up your arrivals process, please ensure that you register before arriving at the event venue.

If you wish to manage other emails that the GSMA may send to you, please access the Email Preference Centre to manage your opt-in choices.

It is your sole responsibility to take care of visa requirements. Leaders Conference & Exhibition Pass holders only: please check the information here to see whether you require a visa.

If you need a visa to enter Qatar, please apply via the Hayya Portal. A visa support letter will not be required. Neither the GSMA nor our registration partner take any responsibility for the issuance of visas for entry into Qatar. It is the responsibility of all attendees to obtain a visa where required and all attendees are advised to allow sufficient time for processing, where applicable, an visa prior to travel to Qatar. GSMA are unable to provide any assistance with attendees visa applications. For additional information please see GSMA’s Attendee Terms and Conditions.

GSMA Ltd. LLC is a US-based organization, and its GSMA Group affiliates are UK, EU and Switzerland based organizations. Accordingly, GSMA Ltd. LLC must comply with all applicable US, UK, EU and Swiss trade sanctions. Those trade sanctions prohibit GSMA Ltd. LLC from issuing a visa invitation letter to delegates from Cuba, Iran and North Korea, as is also the case for delegates from other countries or territories who have been designated as sanctioned persons by the US, UK, EU and/or Swiss authorities. 

Regardless of your personal visa invitation, you will not be permitted to access any GSMA Ltd. LLC events if you (individually) or the company you represent is subject to US, UK, EU and/or Swiss trade sanctions. 

If you are unsure whether trade sanctions apply to you or your organization, please contact us at [email protected] 

Further information regarding registration for press/analyst passes will be available soon. Please periodically check this page for further updates.

Payment is accepted in US Dollars (USD) only. We accept MasterCard, Visa, Diners, JCB, and American Express. Wire Transfer is accepted when final payment exceeds USD 5,000. 

Your invoice will be emailed to you when payment is complete.  Alternatively, you can log in to your registration account and click on Invoices.  You will be able to download a copy.

ALL SALES ARE FINAL.  Cancellations, as well as "no shows" will be liable for the full registration fee. Cancellation of travel and hotel reservations are the responsibility of the registrant. Please review GSMA’s Attendee Terms and Conditions  for full details.

• Client Portal users with a pass allocation should log into their account and check the registration status of the pass they wish to cancel.  Your Help Guide can assist you further with this process.
• If you registered for your pass using an invite or code given to you by an Exhibitor or Partner, please contact them directly if you are not able to attend.
• If you have paid for your pass, you have an option in your registration account, to give your pass to a colleague.  Please select the Substitution option in your account.

Please note:  Once a pass has been used to enter the venue, substitutions cannot be made.

We accept MasterCard, Visa, Diners, JCB and American Express.

We only accept payment in US $

You can pay by wire / bank transfer when the transaction amount exceeds $5,000.  Please ensure your payment is made in advance of the event as you will not be able to access your Digital Access Pass, which is required for entry into the event.  The cut-off date for wire transfers is Friday 24 October 2025 (midnight).

Downgrades of passes are permitted but will still be liable for the full registration fee of the original pass purchased.  For more information, please see GSMA’s Attendee Terms and Conditions.

Please email [email protected] specifying precisely what details would you like to change and how would you like them to appear on the invoice.  Once received, we will proceed with the modification as soon as possible.

The MWC Series App offers an immersive experience, bringing the excitement and innovation of #MWC directly to your fingertips. Seamlessly manage your agenda, network and delve into inspiring content at your convenience. In line with our dedication to enhancing networking opportunities, attendees can now connect with all participants across the MWC events series and M360 events series for 9 months, enabling you to 'network like a pro within the GSMA events community' and extending the value of your participation well beyond the event's duration.

Discover exhibitors, receive valuable recommendations, and tailor your MWC Doha experience to suit your preferences. With the MWC series app as your companion, immerse yourself in a melting pot of mobile experiences and technological innovations, all conveniently accessible from the palm of your hand. 

The app is the fastest and most efficient way to enter the show. You’ll use it to get your Digital Access Pass, ensuring a smooth and streamlined entry process. 

If you opt-in to networking in the MWC Event Series App, your profile becomes visible to others who have also opted in to networking. You will be able to search, view and message attendees from a range of GSMA events, including other MWC events and M360 events. Likewise, others will be able to contact you.  For further details see our networking FAQs. 

Download MWC Series APP now: 

Your login details are the same details that you used for your event registration account. If you have forgotten your password, please go to your event registration account and follow the instructions to reset your password via the login button. 

If you are unable to download the app from any of the available stores, you can access your Digital Access pass from your registration account. However, if you can download the app, please do so. 

You can network with other GSMA event attendees who have also opted in to networking. This includes attendees from other MWC and M360 events. 

You can opt-in to enhanced networking when registering for the event or via the MWC Event Series app. 

You can use the networking function for up to 9 months after the event. If you attend another GSMA event, the 9-month time-limit will reset from the last GSMA event you attended. 

Yes, you can opt-out at any time by disabling the networking function within the app or by logging into your registration account and accessing the networking section.

Yes, you can block users on the app. If you block another user, they will not be able to contact you. GSMA provides a positive, harassment-free event experience for all event attendees. If you are subject to inappropriate conduct or made to feel unsafe, please email [email protected]. For more information, please see GSMA’s Attendee Terms and Conditions.

No, networking badges are not permitted for event venue access.  All attendees are required to show their Digital Access Pass either via the MWC Event Series App or from their registration account for entry. 

GSMA offers a curated networking service which proactively facilitates introductions between like-minded event attendees. If you opt-in to enhanced networking, GSMA may use your professional profile to match you with an organisation who has expressed an interest in meeting people like you. If your profile matches their areas of interest, we will ask if you would like to be introduced to them. If you say yes, GSMA will facilitate the introduction. If you say no, an introduction will not take place, and your personal details will not be shared with the organisation. 

If you do not wish to meet an organisation, GSMA will not share your details with them and no introduction will be made. They will not know that you declined their invitation. 

You can opt-out at any time by logging into your My MWC account and disabling the enhanced networking service. Once you opt-out, your profile will no longer be visible in the system, and you will not be contacted for any introductions. 

All attendees will be required to provide the following personal data during the registration process:

a. Global Event’s account profile:

• Full name;
• Email address;
• Gender;
• Address;
• Phone number;
• Company name;
• Job title;
• Job level;
• Area of responsibility;
• Company industry type;
• Areas of interest related to the event topics; and
• Networking profile photo.

In addition to GSMA (the owner and organiser of MWC Doha) as data controller, your data will also be processed by the following third parties as part of the registration process: 

• Jemex Ideas Co.

Attendee personal data will be stored on servers located in the European Economic Area (EEA). Personal data of attendees submitted as part of the registration process may, on occasion, be accessed from outside of the EEA as part of administering the event registration process.

Your personal data will be deleted as follows:

1. Global Event’s account profile: This will be deleted if the account holder does not have at least one complete registration in the 12 months prior to the launch of the system for the next edition of MWC Doha .