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Summits

Agentic AI Summit - New Rules, New Roles: Agentic AI Reshaping MENA’s Telecom Ecosystem

Pre-registered & Approved have priority Physical

Date

Tue, 25 Nov

Time

14:30 - 15:30 AST

Doors Open

23:00

Location

Rose Stage

Presented By

Louis Powell, Director of AI initiatives GSMA Technology

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Session Description

A new wave of AI is emerging, Agentic AI. These systems can act, learn, and decide with minimal human input, shifting and redefining the telecom landscape across MENA, transforming how networks are managed, how services are delivered, and how value is created. 
 
This session explores how telco-specific large language models, multi-agent systems, and autonomous architectures are driving innovation, from intelligent operations and self-healing networks to proactive customer engagement and new revenue streams. It also examines how roles across operators, cloud providers, and regulators must evolve in a software-defined, AI-first ecosystem, where automation demands strong governance and ethical guardrails. 
 
A must-attend for leaders shaping the future of telecom and digital infrastructure. 

Doors Open: 23:00

Session Speakers

Agentic Al will not replace public servants - it will empower them
Agentic Al will not replace public servants - it will empower them

"Agentic AI will not replace public servants – it will empower them. Leaders who move from pilots to platforms – pairing strong guardrails with reusable agents – will cut cycle times, improve transparency and raise citizen satisfaction. At MWC Doha, we will show how Agentic AI is turning science fiction into strategy for the GCC’s connected future."

Jad Haddad, Partner and Global Head of Quotient - Al by Oliver Wyman

"At Microsoft...
"At Microsoft...

...we believe that as agentic AI moves from pilots to production, orchestrated agents will transform how networks run and how businesses serve customers securely and responsibly. It is at pivotal events like MWC Doha where ideas become deployments and partnerships accelerate impact.”
— Ahmad El Dandachi, General Manager, Microsoft Qatar

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