MWCD - Payment, Refunds and Cancellations

Payment is accepted in US Dollars (USD) only. We accept MasterCard, Visa, Diners, JCB, and American Express. Wire Transfer is accepted when final payment exceeds USD 5,000. 

Your invoice will be emailed to you when payment is complete.  Alternatively, you can log in to your registration account and click on “Invoices". You will be able to download a copy.

ALL SALES ARE FINAL.  Cancellations, as well as "no shows" will be liable for the full registration fee. Cancellation of travel and hotel reservations are the responsibility of the registrant. Please review GSMA’s Attendee Terms and Conditions  for full details.

• Client Portal users with a pass allocation should log into their account and check the registration status of the pass they wish to cancel.  Your Help Guide can assist you further with this process.
• If you registered for your pass using an invite or code given to you by an Exhibitor or Partner, please contact them directly if you are not able to attend.
• If you have paid for your pass, you have an option in your registration account to give your pass to a colleague.  Please select “Substitution” in your account.

Please note:  Once a pass has been used to enter the venue, substitutions cannot be made.

We accept MasterCard, Visa, Diners, JCB and American Express.

We only accept payment in US dollars.

You can pay by wire / bank transfer when the transaction amount exceeds $5,000. Please ensure your payment is made in advance of the event otherwise you will not be able to access your Digital Access Pass, which is required for entry into the event.  The cut-off date for wire transfers is Friday 7 October 2026 (midnight GMT+3).

Downgrades of passes are permitted but will still be liable for the full registration fee of the original pass purchased.  For more information, please see GSMA’s Attendee Terms and Conditions.

Please email registration@mwcdoha.com specifying precisely what details would you like to change and how would you like them to appear on the invoice.  Once received, we will proceed with the modification as soon as possible.

We expect everything to run smoothly; however, if we postpone the event, we’ll transfer your pass to the next edition rather than a refund (there’s no need to re-register). If we have to cancel altogether and you’ve already paid your registration fee, we’ll refund you via your original payment method (though you’ll be responsible for any bank or currency conversion fees). We won’t be able to cover other costs like flights or hotels in either scenario and you should contact your insurer in respect of recovering these expenses. Sometimes things happen that are outside of our control, anything from extreme weather to health emergencies, security concerns or government restrictions and in those cases we can’t be held liable for any consequential effects (but rest assured, we’ll always do our best to look after our customers). For more detail, please see GSMA’s Attendee Terms and Conditions.

All events can be subject to change at any time and we can’t guarantee that every session, speaker or exhibitor will go ahead as originally planned. We may need to adjust the schedule, swap content around, or cancel certain activities at short notice. We’ll always do our best to keep you informed, but please note that changes like these won’t qualify for refunds or compensation.